Support

NeoDrive Driver Support

Welcome to the official support page for the NeoDrive.
If you are a driver using our platform or need assistance regarding your account, app usage, data policies, or technical issues, you will find all relevant information here.


🔧 Technical Support

If you experience issues such as:

  • App installation or update failures
  • Location or GPS tracking problems
  • Trip request errors
  • Login difficulties
  • Map, navigation, or performance issues

👤 Account Assistance

If you need help with:

  • Driver registration
  • Updating your profile
  • Resetting your password
  • Uploading driver documents
  • Managing vehicle or duty status

Please contact our support team:

📩 Email: support@neod.ng
🕒 Support Hours: Monday–Sunday, 9:00–18:00 (WAT)

We aim to respond within 24–48 hours.